This web site is owned and operated by 3G / 4G Router Store who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Please note that we only sell our products and service to business customers and do not sell to residential customers.
Our Contact details:
3G / 4G Router Store
D10 & D11 Seedbed Centre Davidson Way Romford Essex RM7 0AZ United Kingdom
Phone: 01708 388799 Mon-Fri 9-4
Email: sales [at] 3grouterstore [dot] co [dot] uk
VAT Registration Number 778649849
Company number: 4264141
VAT Reg : 778649849
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
PLEASE NOTE : Westlake Connect Ltd / 3G Router Store only provide our products and services to business customers - we do not sell directly to residential customers / consumers / home users.
When placing your order you will need to inlcude your company name as confirmation that you are placing an order for goods to be used for business purposes.
The majority of orders are dispatched via couier to anywhere in the UK. Typically, orders are dispatched the same day for orders received before 2:00pm for next day delivery, subject to stock availability.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
VAT is charged for all orders at 20%.
Orders from other countries in the EU can have the VAT charges removed once a valid VAT number is provided.
Credit Card Security
We use SAGEPAY to undertake our Credit Card Authorisation services. This payment gateway uses the highest level of encryption currently available. When buying goods or services online it is always a good idea to check that you are using a secure payment service - look for the yellow padlock in your browser address bar.
All new products come with a manufacturer's 12 month return to base warranty. For added protection some items are available with extended warranties or can be covered by a maintenance contract that covers parts and labour. We do not offer advanced replacement items for warranty repairs.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01708 388799 Mon-Fri 9-4 (International +44 01708 388799 Mon-Fri 9-4) or fax us on or write to us at D10 & D11 Seedbed Centre Davidson Way Romford Essex RM7 0AZ United Kingdom
3G / 4G Router Store do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
We only sell to business users so the distance selling regulations do not apply to orders placed via this webiste / online store.
If you have incorrectly ordered items then you will need to contact us in writing to discuss the return options.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Our standard re-stocking charge for unwanted items is 30% of the original sale price.
Payment is by debit / credit card via the Sage Pay secure Payment Portal.